635 S. Gulfview Blvd, Florida 33767
United States
Market: Clearwater Beach Hampton Inn & Suites and Dolphin Sands Clearwater Beach
What Makes a McKibbon Senior Sales Manager - OEM?
As a key member of the sales team, the Senior Sales Manager in a cluster or dual hotel market has influence and accountability for the revenue generation of more than one property. Reporting to the Market Director of Sales, the Dual Sales Manager will be responsible for maintaining the highest level of competencies to help the properties to achieve their business goals.
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
A Day in the Life:
Responsible for sales and revenue generation for segments assigned by Director of Sales.
You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brands and company.
You will be actively involved in critiquing the STR reports.
Maintain positive relationships with McKibbon, property owners, and clients.
You will support guest experience and satisfaction in all operations.
Act as the face of the properties by being actively involved in the local community.
Check emails and voicemails daily.
Review McKibbon Hospitality’s daily reports.
Participate in Daily Sales Stand-Up or as directed by the Market Director of Sales.
Review daily Delphi calendar (account, group, and function traces).
Review Delphi task manager for past-due traces.
Enter all sales activities into Delphi (traces, QIC, lost business).
Review assigned hotel(s) in-house guest ledger/arrival list.
Research and prospect leads assigned.
Prospect to set appointments/joint appointments/tours.
Proactive sales efforts on new and existing accounts as assigned by the DOS.
Greet all assigned in-house meetings at the hotel you are based in.
Set-up/maintain group block on group/function schedules.
Review budget and P/L with General Managers/Market Director of Sales.
Provide knowledgeable input to operations team to assist in the creation of the Budget Workbooks.
Attend sales training as recommended by your GMs, Market Director of Sales.
Assist in hiring and training of sales managers and sales and service coordinators.
Assist with reporting as needed for owner meetings, regional team market visits.
Requirements/Preferences:
Associates/Bachelor’s degree preferred
3 years’ minimum experience in hotel sales preferred
Previous hotel management experience within other disciplines (highly desired)
Preferred experience with major brands such as Marriott, Hilton or Starwood
A proven track record of meeting sales goals
The ability to actively support operational teams
The ability to implement and maintain all sales documentation
The ability to make revenue management decisions to effectively grow market share
The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits
Some travel may be required
Computer Skills: Word, Excel, PowerPoint
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Ideal Skills & Qualities:
Excellent communication and problem-solving skills
The ability to ensure that hotel policies and brand standards are followed
Strong computer acumen
Experience with Delphi Standard and Essentials or Delphi FDC
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.